Pusat BantuanPusat Bantuan

Pertanyaan dan jawaban dari Facebook belum tersedia dalam bahasa ini. Lihat sebagian besar yang sudah ada di Pertanyaan Umum.

Bantuan juga tersedia dalam berbagai bahasa yang tercantum pada bagian samping halaman ini.

Welcome to the Bugs Troubleshooter

If your issue is listed below or in one of our topic sections, we're aware of the problem and hope to resolve it as soon as possible.

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Online Friends Appear Offline

While chatting with friends, it will appear they have signed off of Facebook.
Report. Review other Chat issues.

Error Confirming Friends

Some users are experiencing an error when confirming a friend request.
Report. Review other Friends issues.

Fake password reset emails

Some users have received fake password reset emails with attachments that contain viruses. Do not click on these emails or download the attachment. Also, please note that Facebook will never send you a new password as an attachment. To learn more visit our Security page: facebook.com/security

Need to report a bug?

Please navigate to the topic below that most closely reflects the bug you are experiencing. Once you have browsed through the existing issues, you will be able to report your problem.

Recently Fixed Problems

Home page defaulting to News Feed filter

Some users are experiencing an issue where the Home page defaults to the News Feed filter rather than the Live Feed.
Review other News Feed issues.